Start for free, pay only when you succeed
CharityAuctions is completely free to use. We only earn when your fundraiser succeeds, and you decide who pays the fees.
Industry-Leading Fee Transparency
We pride ourselves on having the most transparent pricing in the industry with the lowest fees. No hidden charges, no surprise costs — just straightforward pricing that puts more money toward your cause.
How our pricing works
Start for free
Set up your auction, add items, and invite bidders without paying anything upfront.
Success-based fees
We only charge a small percentage fee on successful transactions when your auction ends.
You choose who pays
Decide if your organization absorbs the fees or if they're passed to bidders at checkout.
Everything you need to succeed
CharityAuctions includes all features for every organization, regardless of size.
All features included
Unlike other platforms that limit features based on pricing tiers, CharityAuctions gives you access to everything from day one.
Auction Management
- Unlimited auction items
- Mobile bidding
- Real-time notifications
- Custom branding
- Multiple auction types
Donor Tools
- Donor management
- Automated receipts
- Tax documentation
- Donor communication
- Recurring donations
Analytics & Support
- Real-time dashboards
- Performance reports
- 24/7 customer support
- Dedicated success manager
- Training resources
White Glove Service
Don't have time to set up and manage your event? Let our experts handle everything for you.
Full-Service Auction Management
Our team of auction experts will handle your entire event from start to finish
Save Time
Focus on your mission while we handle the technical details of your auction
Expert Management
Benefit from our team's experience running hundreds of successful auctions
Premium Results
Our managed auctions typically raise 30% more than self-managed events
Pay From Your Proceeds
Eligible organizations can defer payment for White Glove Service until after your auction concludes, with the cost deducted directly from your event proceeds. This means you can access premium support with zero upfront investment. Ask your account manager about our "Pay From Proceeds" program.
What's included:
- Item upload and optimization
- Custom event branding and setup
- Bidder registration management
- Marketing materials and templates
- Live auction monitoring and support
- Post-event reconciliation
- Payment processing and receipts
- Comprehensive performance reports
Ready-to-Use Marketing Campaign
Boost your auction's visibility with our professionally designed marketing materials and social media campaign.
Complete Marketing Package
Our marketing team creates a comprehensive, ready-to-deploy campaign that drives bidder engagement and maximizes your auction's reach.
Bundle & Save
Add our marketing package to your auction with no upfront payment. The cost can be included in your event proceeds split, allowing you to promote your auction professionally with zero initial investment. Ask about our "Marketing Bundle" when setting up your auction.
Social Media
Pre-designed posts with copy for all major platforms
Email Templates
Announcement, reminder, and follow-up emails
Campaign Timeline
Strategic schedule for maximum impact
What you'll receive:
- 12 custom social media posts
- 5 email templates
- Digital ad designs
- 6-week campaign timeline
- Printable promotional materials
- Press release template
Live On-site Management
Elevate your in-person auction with a dedicated local expert who will manage your event from setup to checkout.
On-site Auction Experts
Our network of trained local experts will be on-site at your event to ensure everything runs smoothly, from bidder registration to payment processing.
Bidder Support
Assist guests with registration and bidding
Tech Setup
Configure displays, kiosks, and devices
Live Support
Troubleshoot issues in real-time
Checkout
Manage payments and item distribution
What's included:
- Pre-event consultation and planning
- On-site setup of all technology
- Bidder registration and support
- Live auction management
- Payment processing and checkout
- Post-event reconciliation
Become a Local Expert
Join our network of auction professionals and earn money helping organizations in your area run successful fundraising events.
Comprehensive Training
Free certification program with ongoing professional development
Flexible Income
Earn more per event based on size and complexity
Community Impact
Help local organizations raise more funds
Be Your Own CEO
Start your own business with our state-of-the-art technology as your backbone
Our Local Expert program empowers you to build your own auction management business with our cutting-edge platform supporting your success every step of the way.
What our customers say
Organizations of all sizes are raising more with our flexible pricing model.
"We were able to run our entire annual gala without any upfront costs. By having donors cover the small fee, we kept 100% of our proceeds."
"The flexibility to choose who pays the fees was a game-changer for us. We've increased our net proceeds by 15% compared to our previous platform."
Frequently asked questions
Everything you need to know about our pricing model.
Are there really no upfront costs?
Yes! CharityAuctions is completely free to set up and use. You only pay when your auction succeeds and items are sold. There are no monthly fees, setup costs, or hidden charges.
Can I switch between fee models?
You can change your fee structure at any time before your auction goes live. Once your auction is active, the fee structure remains fixed for that event.
What payment methods do you support?
CharityAuctions supports all major credit cards, debit cards, Apple Pay, Google Pay, and ACH bank transfers. All payment processing is secure and PCI compliant.
How quickly do we receive our funds?
Funds are typically available for withdrawal within 2-3 business days after your auction ends. For larger events, we offer expedited processing options.
Is there a limit to how many items we can list?
No, there are no limits on the number of auction items, bidders, or total auction value. Our platform scales with your needs without additional costs.
Do you offer discounts for larger organizations?
For organizations with multiple annual events or very large fundraising goals, we offer custom pricing solutions. Contact our sales team to learn more.
What is the White Glove Service and how does it work?
Our White Glove Service is a premium offering where our team of auction experts handles your entire event from start to finish. We take care of item uploads, event setup, bidder registration, live monitoring, and post-event reconciliation. This service is ideal for organizations with limited time or staff resources, or those looking to maximize their fundraising results with professional management.
How does the marketing campaign service work?
Our marketing team creates a customized campaign for your auction that includes social media posts, email templates, and promotional materials. You'll receive all assets ready to use, along with a strategic timeline for when to deploy each piece for maximum impact. The materials are designed to match your event branding and can be easily implemented by your team.
How can I get premium services with no upfront cost?
Both our White Glove Service and Marketing Campaign packages can be structured with no upfront payment required. For eligible organizations, we offer a 'Pay From Proceeds' option where the cost is deducted from your auction proceeds after the event concludes. This allows you to access premium services without any initial investment. Contact our sales team to learn if your organization qualifies.
What does the Live On-site Management service include?
Our Live On-site Management service provides you with trained local experts who will be physically present at your event to handle all technical aspects of your auction. This includes setting up technology, managing bidder registration, providing real-time support during the event, processing payments, and handling item distribution at checkout. This service is ideal for organizations that want a hands-free auction experience with professional on-site support.
How do I become a Local Expert?
To become a Local Expert, you'll need to apply through our website and complete our free certification program. Once certified, you'll be eligible to work events in your area. Local Experts are independent contractors who earn competitive pay for each event they manage, with rates varying based on event size and complexity. It's a flexible opportunity to earn income while helping nonprofit organizations in your community.